Customers, users, clients; call them what you will, they lie. They may not be intending to, and only a few may actually be trying to swindle you, but they do. Ask a user about your site or product and ...
I heard a quote today I liked: “We have to pick our fights on the way to the bank”. Too true. We can be idealistic about standards and design all we like; if a boss or a client wants something, he/she is ...
Once you decide to learn more about online copywriting, you quickly find out there are two schools of thought. One school hammers the reader with red headlines, yellow highlighting, and aggressive copy that ...
With more and more countries around the world passing laws about blind and disabled access to the Internet (including the Disability Discrimination Act in the UK), web accessibility has been thrown into the ...
Accessibility is a hotly debated issue. Everybody seems to know, and feel the need to defend with a fiery zealotry, the answers and by answers I mean “myths”. Either it’s the myth that accessibility is ...
Accessibility is being mentioned more and more in fairly mainstream media here in Sweden. Lately I’ve seen two articles in Swedish press, and while it is good that accessibility is getting some attention, ...
For things to go horribly wrong it often takes only a single point of failure. More often than not, however, when things go wrong there is a cascading effect of multiple points of failure. It is said that the ...
Ask an English teacher, and they’ll tell you good writing is grammatically correct. They’ll tell you it makes a point and supports it with evidence. Maybe, if they’re really honest, they’ll admit it ...