Newsletter 14-12-2009
Dear friend,
It’s finally getting colder. A lady friend is really hoping for snow, so I suggested she’d do a snow-dance. How does one do a snow-dance? I don’t know and neither does she. But we are going to try and if it does snow, especially during Christmas, you may donate to our paypal accounts on… Just kidding.
Meanwhile I found myself unexpectedly with some extra time on my hands* so I’m finally bringing my blog up to spec. If you get lazy writing code, just remember it always comes back to bite you. It’s function re-writing time, oh joy. I forgot what half the code was meant to do in the first place… comment, comment, comment. Trust me, comment.
*Not so good for the wallet, very good for my professional reputation, peace of mind and conscience. Things you should always give top priority.
I hope you had a great weekend. Mine was spent typing PHP, so this newsletter is short.
This issue:
- NAVY-SEAL
- Marketing for tentacle-monsters (comic)
- Crushed hopes and spicy chicken: how to love your customers
Free goodies
NAVY-SEAL
Handling clients is like handling toddlers: See no ice cream, beg not for ice cream. Don’t misunderstand me; I respect my clients immensely, it’s just that they would be out of their minds not to accept freebies thrown their way, and volunteering extra work beyond the brief is giving away freebies.
Sometimes you do, sometimes you do not.
http://www.defcon0.com/navy-seal/
Marketing for tentacle-monsters (comic)
http://ittybiz.com/marketing-for-tentacle-monsters/
Crushed hopes and spicy chicken: how to love your customers
Inside every customer is a little child in the supermarket, hoping beyond hope that their father will buy Cocoa Pebbles instead of oatmeal, just this one time.
http://ittybiz.com/crushed-hopes-and-spicy-chicken-how-to-love-your-customers/
Free goodies
The U.S. Department of Health and Human Services offers a free ebook titled Research-Based Web Design & Usability Guidelines on their website. It’s a huge file, over 160MB, and includes a wealth of information backed by solid research for usability improvements, with the last chapter covering usability testing specifically (chapters can be downloaded individually).
http://www.usability.gov/pdfs/guidelines.html
Happy web-building!
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